At BON FOOD Quality always comes first and it is reflected in all business process through all the service delivery to our esteemed customers by following the principles of Total Quality Management.
Food supply purchases agreements are updated and negotiated on a regular basis, ensuring our customer receive the full benefit of our purchasing power throughout the end product. Product quality is just as important and regular visits are made to our supplier’s premises to ensure standards are upheld.
BONFOOD employees are the link to the customer, and for this reason all categories of staff are carefully selected and screened for the specific requirements of the particular contract, with Terms and Conditions which ensure they are motivated to complete the “job in hand”. Trade testing and practical of staff is an integral part of our recruitment, to ensure the right man in the right position.
All grades of staff receive both induction and progressive training to the accepted hospitality standards. All professional grades are school/college/university trained and recruited from various parts of the world, meeting specific requirements of our customers.
HEALTH & SAFETY
A Vital aspect of our attitude to the importance of the customer and to our role in the provision of life support is the necessity to focus on Health and Safety. Daily checks are made on kitchen and stores to ensure Abu Dhabi Municipality standards are maintained. We comply with the health, sanitary and food handling requirements as well as customs quarantine or other regulations in force by the Ministry of Health Departments and General Authority for Health Services, United Arab Emirates. We follow the HACCP (Hazard Analysis Critical Point) program that identifies and prevents hazards in food production systems, ensuring maximum level of food safety and hygiene regulations. This prevents any chances of cross contamination in the deliverance of food.
To ensure a high level of understanding and information, we encourage regular meeting with our clients to receive feedback and also discuss on-going adjustments and future planning.
To ensure our client’s confidence in our service, we offer a facility for on-site and head office inspection and audit of contractual information pertaining to the particular contract.
MENU PLANNING/FOOD SERVICE
We still consider the end product to be the “proof of the pudding” and ensure that the attention to detail of food production and service remains the most important priority of our Company.
Our resources and Contract-to Management ratio is such that we are able to provide a high level of input and consistent service, demonstrating that the customer has placed their catering and support services in capable hands.