Delivery and Return Policy

U.A.E Delivery

 Standard delivery   all over  U.A.E ;   20.00 AED.

Cash on delivery ;  22.00 AED.

Your order will be sent by  a uniformed Aramex courier ,    and we expect it to reach you within 2 – 3 working days. If you are not at the location when the courier attempts to deliver ; the courier will attempt 2 more times , you will be also contacted by phone .

Please check the condition of the parcel before signing for it. If it appears damaged or has been tampered with, please check the contents before accepting it from the courier and, if there are items missing, reject the package.

You can track your order by going to “My Account” and log in to check the status.

If you wish items to be sent to multiple addresses, please place separate orders for each address.

international delivery

Standard delivery:

International orders will be shipped to the billing address given. You can track your order by going to My Accountand using the Track My Order function.

Your order will be sent by Aramex International  service .and will take up to 7 workings days to arrive    The courier will need a signature upon receipt. If you miss your delivery, the courier will attempt 2 more time , you will also be contacted by phone .

Please check the condition of the parcel before signing for it. If it appears damaged or has been tampered with, please check the contents before accepting it from the courier and, if there are items missing, reject the package.

If you wish items to be sent to multiple addresses, please place separate orders for each address.

The charges for international delivery will be emailed to you prior delivery .

Returns

Damaged or wrongly delivered goods

All goods can be returned please note however that UR Vintageous will not  accept items for returns if the security tag has been removed or broken.

Please take care whilst trying the item on that the security tag is not broken or damaged, as the return will not be accepted.

All goods must be returned in the condition they were delivered, they must not have been worn, damaged, washed.

We guarantee to refund any item you are not completely satisfied with when you return it to us in sellable condition and that we receive within 14 days of receipt

Please allow 14-28 maximum days for a full refund onto the original method of payment.

Please refer to the product returns form for details of how to return the goods by post.

Please note all of our goods are of a high quality and treated with great care whilst packing and delivering, however please

Contact customer services or our helpline immediately for damaged or wrongly delivered products to arrange an immediate refund or exchange.

If you want to exchange goods please contact our helpline.

Refund period

Please note the time required to refund the payment depends on the particular credit card , 10 to 15 days can elapse between our receiving your return form and refunding the purchase prize.

To make a return please visit the Product Return Form page and fill the information and submit it.

Vintageous